Shipping & Returns

Shipping Policy

Shipping Options and Delivery Times:

• Standard Shipping: 5-7 business days.
• Express Shipping: 2-3 business days.
• Overnight Shipping: 1 business day.

Order Processing:

• Orders are processed and shipped within 1-2 business days of purchase.
• Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates:

• Standard Shipping: $5.00 (Free for orders over $50.00).
• Express Shipping: $15.00.
• Overnight Shipping: $25.00.

International Shipping:

• We offer international shipping to select countries.
• Delivery times for international orders vary based on the destination.
• Shipping rates for international orders will be calculated at checkout.

Tracking Your Order:

• Once your order is shipped, you will receive a confirmation email with tracking information.
• You can track your order through the provided link or on our website using your order number.

Customs and Import Duties:

• International orders may be subject to customs fees or import duties.
• These charges are the responsibility of the recipient and vary by country.

Returns Policy

Returns:

• Items can be returned within 30 days of receipt for a full refund or exchange.
• Returned items must be unworn, unwashed, and in their original condition with tags attached.
• Sale items are final sale and cannot be returned or exchanged.

How to Return an Item:

1. Request a Return: Contact our customer service team at [customer service email] to request a return authorization.
2. Prepare Your Return: Include the return authorization slip with your return package.
3. Ship Your Return: Use the provided return shipping label or ship the item to the address provided by customer service.

Refunds:

• Once your return is received and inspected, we will process your refund to the original payment method.
• Please allow 5-7 business days for the refund to appear on your statement.

Exchanges:

• To exchange an item, follow the return process and place a new order for the desired item.
• We will process your refund once we receive the returned item.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately at [customer service email].
• We will provide a replacement or refund and cover any return shipping costs.

Non-Returnable Items:

• Gift cards and any items marked as final sale are non-returnable.

Contact Us:

• For any questions or concerns about our shipping and returns policy, please contact us.